Privacy Policy

Last updated: January 25, 2026

Grabengo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

Information We Collect

We collect information that you provide directly to us, including:

• Account Information: When you create an account, we collect your email address and authentication credentials.
• Profile Information: Information you choose to add to your profile, such as your name.
• Payment Information: When you make purchases, payment processing is handled securely by Stripe. We do not store your full credit card details.
• Diagnostics Data: We collect crash reports and diagnostic information to improve app stability and performance.
• Usage Data: We collect basic information about how you interact with the app, such as app launches and feature usage, to help improve functionality.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Authenticate users and manage accounts
• Process transactions and send related information
• Send important service-related and support communications
• Monitor and improve app performance and reliability

Data Storage and Security

Your data is stored and processed using secure Google Firebase services, including:

• Firebase Authentication: For secure user authentication
• Cloud Firestore: For storing application data
• Cloud Storage: For storing files and images
• Firebase Crashlytics: For crash reporting and diagnostics

We implement appropriate technical and organizational measures to protect your personal information.

Third-Party Services

We use the following third-party services to operate our app:

• Google Firebase: Authentication, database, cloud storage, and crash reporting
• Stripe: Payment processing
• SendGrid: Email delivery and communications

Data Sharing

We do not sell your personal information. We share data only with trusted service providers as necessary to operate the app and provide our services.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Contact us with questions about your privacy

Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and reflected in the "Last updated" date above.

Contact Us

If you have any questions about this Privacy Policy, wish to request data deletion, or general support question(s) please contact us at support@grabengo.net or call (234) 401-9032